State Farm® Insurance Agent Taylor Martin

"Julie Strom steered us efficiently through both our home and auto insurance. She was able to answer all our questions and was sensitive to all of our concerns. She quickly gained both our confidence and our trust."

"I think they are fantastic! My agent at TM was personable, professional and knowledgeable. She also saved me $80! Two cars, 2 motorcycles and still saving me money with all the bells and whistles on my policy. Thank you so much!"

"Julie Strom is a super genuine, extremely helpful agent that wants to help you save on insurance cost while giving you the best coverage possible. She is polite and quick to call back when you are trying to contact her. I highly recommend using State Farm at Taylor Martin, because they will save you money. Thank you Julie at Taylor Martin State Farm!"

"My experience with Tanner was wonderful. He quickly gave me the quote I requested. He was knowledgeable and courteous, and made an unpleasant chore very pleasant."

"Very customer-oriented office. They clearly prioritize the customer's needs and think along to see what formula is best for you. Also very good reachability and availability, in real-life as through online means. I would recommend."

"Decided I needed an insurance change. Taylor Martin was the ONLY agent who responded to me via phone call or mail. I wanted a company with an agent, so I could call when I have a simple question and not have to be transferred from one department to another. He was also able to save me some money and helped me understand exactly what I was buying. Highly recommend !"

"Julie has been exceptional with her customer service and professionalism. She followed up with a renters insurance quote just when we needed it and my wife and I were able to transition to our new home with a new policy."

"Taylor is amazing! An agent that actually does what he says he is going to do. Great service and very helpful."

"I would like to share my experience with one of your agents and the very positive interaction that completely changed my opinion and subsequent insurance enrollment. My name is Ariadna Dixon and the name of the person with whom I met from your organization is Ms. Cherokee Smiley. Recently, I was talking to a very close friend and the friend shared with me that her family had changed there insurance from a company they had been with for over 10 years. I listened intently as my friend told me how excited and pleased, she was with the new policies. My friend was particularly impressed with the agent, Ms. Cherokee Smiley. I was very intrigued so I asked for the agent’s contact information and made an appointment to meet with her. Upon meeting Ms. Smiley and listening to her explain the various plans your company offers and how sincere and outgoing she was, I completely understood why my friend was so impressed. She displayed genuine concern understanding my needs and providing detailed explanations and examples of how your company could not only meet but also exceed my insurance needs. Moreover, the amazing plus was it would be at much lower cost yet still very responsive, prompt, and comprehensive. I was so impressed with the product and Ms. Smiley’s pleasant approach and interaction that I immediately cancelled my insurance with the company I had been a customer with for more than 3 years and joined your company on the spot. Ms. Smiley was phenomenal in her knowledge of the best product to meet my needs at a price so easy to afford. Additionally, she made me feel not only like a valued customer but also like a “good neighbor”. I am very satisfied with my choice and thankful to Ms. Smiley for making it a very smooth and seamless transition. She deserves recognition for displaying a focus on total customer satisfaction that is second to none and rest assured I will definitely share my experience with my family and friends."

"Recently I was referred to Cherokee Smiley from a family member that had a great experience with her. I contacted Cherokee to get a quote for Auto and Home insurance. Immediately she started working on both Home and Auto insurance quotes for me. Cherokee sent over the quotes and walked through the entire quote with me to make sure I understood all my options and coverage. With her expertise and guidance, I was pleased to switch to State Farm! I am very impressed with Cherokee’s extensive insurance knowledge and great customer service."

"Taylor Martin State Farm Insurance My name is Roger Henry Sr, and I am compelled to write a review regarding the exceptional assistance provided to me and my family by one of your team members. Her name is Cherokee Smiley. I had contemplated changing my auto and home insurance because I had become very apprehensive about the cost increase and the coverage. I was very cautious in the beginning but as she began to explain in detail what your agency could provide, I was very impressed with her extensive knowledge of the products your agency offers and her relentless effort to provide an option that significantly provided cost savings as well as better coverage. She was engaging and pleasant, displaying sincerity, concern, and a genuine desire to provide me with the best coverage for my auto and home insurance needs, I was convinced that I was talking to the right person. I was amazed at her level of expertise and analytical skills in articulating a policy in such a way that is very clear and easy to understand. I felt that she was not trying to sell me insurance rather; she offered me more safety for my family and me and at a very fair and reasonable cost. I was so impressed with her knowledge, positive attitude, and concern for the human condition. Subsequently, I met with Ms. Smiley as a follow-up to discuss my auto and homeowner's insurance. I was so confident in Ms. Smiley that I also cancelled my homeowners' insurance and my auto insurance with a company that I had been with for over 10 years and added both my homeowner's and auto insurance to the policy provided by your company. Now, I have insurance coverage with your agency for auto, home, and life, a trifecta. I shared my encounter with Ms. Smiley with two people that I know quite well. I informed them of how impressed and pleased I was with her overall knowledge, strong customer service and satisfaction as well as the outstanding insurance coverage and cost savings. They both made an appointment to meet with Ms. Smiley and subsequently changed from their insurance with whom they had been for 10 plus years to switch their coverage to your agency. I am very pleased with my decision and I look forward to long rewarding association. Thanks to Ms. Smiley I can rest much easier knowing I and my family are well covered and I am completely satisfied."

"I JUST HAD KIDNEY CANCER SURGERY AND FOUND A MESS WITH MY OTHER INSURANCE COMPANY. CHEROKEE ANSWERED MY CALL AND THANK GOD FOR HER. SHE WAS SO VERY GOOD 😊 TO ME!!! CHEROKEE HAD EVERYTHING CLEARED UP FOR ME AND I WAS SO VERY THANKFUL 🥹 AND CRIED TEARS OF JOY WHEN WE FINISHED ✔️. THANK YOU 🙏 CHEROKEE AGAIN AND I WILL NEVER CHANGE INSURANCE FROM STATE FARM EVER!!! HALLELUJAH AND AMEN 🙏. PERRI WEBER"

"It has been a pleasure to work with Eric at State Farm. He is very personable and offers great customer service. Looking forward to having State Farm handle our insurance needs now and in the future."

"Taylor and Tanner have amazing customer service skills! This agency is transparent, friendly, and has a speedy turnaround time! I trust them with my business, and would happily refer them to family and friends. Thanks gentleman!"

"Five stars"

"Julie with Taylor Martin State Farm Insurance made the process so fast and easy when I needed auto insurance. Thank you."

"Taylor and his staff are awesome! Always there when I need them! Thank you!"

"Tanner was extremely patient and helpful. Thank you for your help!"

"I went online to shop for a more affordable option for our home and auto insurance. Normally, I'm leery of requesting quotes online (because of all the phone calls) but, I'm so glad Julie reached out to us. She provided amazing customer service and patiently answered all my questions. She was also able to offer us a much lower rate, with even better coverage, than our current insurance company."

"Very happy with the service I was provided. Julie was super helpful and friendly. She answered all my questions. I was with Geico for 20 years and the rates are outrageous. Happy to be with StateFarm."

"Cherokee assisted me and from the start she was pleasant and professional. I am detailed and ask the "why" questions. She always had an answer or did her best to give the correct information. The process was great and felt the eagerness to help and give me the rates I needed for my Vehicles and Home policy!!. Highly recommend. I did have many recommended agents and she outshined them. Very quick to respond all my emails and texts. Thank you!!!"

"I am very happy with the service provided. Tanner was very knowledgable and helpful in getting my new home insured. Thank you!"

"Taylor & Cherokee we’re extremely helpful and patient. Our premiums are much lower than other insurance companies!"

"Taylor is fast and communicates very well. I was able to switch insurances in less than a few days with his help. He answered all of my questions quickly and provided reasonable explanations."

"Eric was very personable and helpful."